With the unemployment rate in the UK languishing at around the 4.1% mark – the lowest since 1975 – candidates continue to be in short supply. And yet, despite Brexit and other market influences, new jobs are being created and need to be filled. Exceptional candidate care will leave a lasting impression, enhance your brand’s…
My previous job was in customer service for a vast electronics brand. Many days were ten hours of non-stop calls, some with furious customers who have been trying to resolve issues for weeks or even months, and they’ve just waited on hold for half an hour to talk to you. It was the kind of…
If everyone’s needs were the same then the world would be a very boring place. In fact, it’s very rare that any two people like exactly the same things all the time. The same can apply to employee wellness programs. While most companies will agreeing that implementing some sort of physical and mental wellbeing schemes…
CMOs must adapt to a modern marketing environment that has changed dramatically through new technologies and channels. Part of this transformation includes acknowledging marketing expertise, competencies, and capabilities around the workforce. For CMOs, the new influencers are their own people in teams across their company. And that potentially is a huge group of influencers. Employee…
Wikipedia offers this definition: Workforce planning is a continual process used to align the needs and priorities of the organization with those of its workforce to ensure it can meet its legislative, regulatory, service and production requirements and organizational objectives. Does the organization have a clear picture of what the organization’s current and future workforce…