Communication is the basis of every company – needless to say, if communication isn’t optimum, you will fail in more ways than one. If you are in the driver seat of your company, make sure your work on your communication skills to avoid misunderstandings that can damage not only your brand, but the working atmosphere as well.
Corporate psychology firm Davitt has put together this infographic, rounding up the best tips to be effective in the way you communicate.
- Body language is key: Ensure you stand up straight and make eye contact with the person you are talking to, especially when that person is speaking to you.
- We tend to be persuaded by stories much more than facts and figures. Tell stories to illustrate the points that you wish to make.
- Use open-ended questions like “What would you like to see happen in this upcoming meeting?” can help encourage further dialogue and sometimes uncover missing information.