Here are a few interesting tips on what NOT to say to your client. As an ex-recruiter I’ve spotted that most of these apply perfectly to the world of recruitment so thought I’d share Open Forum‘s infographic here.

The 5 things in a nutshell:

  1. Getting a company’s name wrong, whether it’s in a meeting or just misspelling it. Or even worse, getting your contact’s name wrong.
  2. Giving a price range, whatever figures you mention the client will only want to pay the lower one.
  3. Using the word ‘but’ is slightly negative, try saying ‘and’ instead.
  4. Never ask what your client’s company actually does – they will asume you have done your research. You could try ‘can you explain exactly how the XYZ supply chain works’ – a specific question which will help you with the bigger picture as well.
  5. Don’t say you’ll put your best people on the project, sounds like the rest are a bunch of muppets.
Any other ideas of what NOT to say to clients? Please let us know in the comments!

recruiters shouldn't say this to clients

Jörgen Sundberg

The original Undercover Recruiter, after 7 years in tech recruiting Jorgen now runs Link Humans, a social media agency in London.