There was a wonderful piece in the satirical news site The Onion recently about the recent SXSW conference in the USA. The piece claimed that the word “innovation” had already been said 650,000 times, and drily noted the complete absence of phrases such as “investment model” and “practical business strategy“. When people think of innovation, they think of inventions such as the iPhone, or high-tech startups in Silicon Valley. This aura surrounding the concept of innovation, particularly the idea that it means doing something unique or radical, had led some recruiters that I know of to believe that innovation is impossible in recruitment. However, this certainly isn’t the case! By applying critical analysis to innovation management, I will show how agencies can become innovative. [Read more...]
Life would certainly be easier if we all got along with each other, wouldn’t it? On the surface, people are ready to agree, nod and even go along with what you propose. In reality, the situation is vastly different. Life and work continues to teach us that we react to conflict in a visceral manner. The reasons are many – the potential of being disliked, vulnerable, ridiculed and even cast out is real. For some, the fear of the unknown or unexpected can be paralyzing. What if you are stuck with figuring out the uncharted territory? For others, strong emotions associated with conflict might be overwhelming. What if the issue escalates quickly and virulently?
When asked what a life without conflict might look like, most participants in a recent leadership seminar responded: “boring, without excitement,” “complacent, no growth,” “low stress yet uninteresting,” “dull without propelling tension.” Isn’t that a human paradox? While conflict can irritate, it can also beckon. While conflict can bring out the worst in people, it can also bring out the extraordinary. While conflict can make us resist, it can also expand our understanding. While conflict can divide, it can also unite.
As participants discussed ideas and practiced on examples of conflict from their work, here is what I observed: [Read more...]